shipping information

AUSTRALIA

Orders are processed within 1-3 days and are sent  and your order should generally arrive within 1-7 business days.  

 

 

DUTIES & IMPORT FEES

We are not responsible for any import taxes or duties imposed by the country of import. All cross border duties and taxes are the responsibility of the customer.

 

RETURNS

Your item does not fit your child? 

We want you to be completely happy, so our return policy is as follows:

For a store credit (minus the shipping) please fill out the form included in the order and send back within 10 days of receipt.  We advise you use a traceable method of shipping as we do not accept responsibility for items lost in transit. Please be sure to package the item carefully for shipment, preferably using the same packaging in which you received it.  Return shipping costs  are the sole responsibility of the customer.  Will issue you an in store credit once the order has arrived.

 

Item is damaged?

Please contact us and we will rectify the issue.